Click Utilities, then Console in the icon grid.
The application is in the folder that opens. ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. Launch the Console application in any of the following ways: If you have only one user account, you are the administrator. These instructions must be carried out as an administrator.
When you have the problem, note the exact time: hour, minute, second.
